Brass Chain for Plating
How do I take care of it?
Do you have a warranty?
All MLE products are covered for 30 days from the date your order is delivered. This means that for 30 days from the date of delivery, we’ll take care of your product if any damage to the material or workmanship occurs. Please contact us and we'll repair or replace the piece as a courtesy.
This guarantee does not cover lost items, scratches/dents that come with normal wear and tear, improper use or storage of your product, or any modification to your product done by a third party outside of MLE.
Items purchased through a third-party vendor (outside of madebymle.com) will not be covered under MLE's guarantee. Please reach out to the company the items were purchased from.
Shipping & Returns
We offer free domestic ground shipping on all US orders over $100.
See Shipping Details
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in Touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am - 6pm ET.
We are committed to creating quality products that are manufactured ethically and sustainably. Our pieces are traceable throughout the manufacturing supply chain and use ecofriendly, upcycled, or deadstock materials, or are made to order.
Our founder Emily Li Mandri created MLE as a commitment to honor old-world artisan manufacturing and the slow fashion movement. Our workers and production partners are all paid fairly and above minimum wage, in accordance with their experience and skill sets.
We donate a percent of our sales each year to non-profit organizations including Korean K9 Rescue and Planned Parenthood, to support our community and make the world a better place.